Wharfinger

Beacon Comfort Systems · Raleigh-Durham dispatch desk

Revenue / truck-day

$2,418

2026 YTD average

$1,972

Margin lift

+22.6%

Conversation AI Intake

Margin floor$145

Urgency weight7.0

Considered
48

Filtered
17

Below floor
19

Best
$235

Median
$118

Doug Pettiford
Fri 4-6 · 43 min drive

Marcy Okonkwo
Thu 2-4 · install queue delayed

Wendy Shaw
Wed 12-2 · wrong side of town

Amy Sung-Baptiste
Sat 10-12 · IAQ tag missed

+24.8%

+$477 per truck-day

Higher-value calls keep prime windows and skilled techs aligned.

Doug Pettiford
Wed 8-10 · low drive exposure

Marcy Okonkwo
Tue 10-12 · install specialist

Wendy Shaw
Mon 2-4 · emergency protected

Amy Sung-Baptiste
Thu 10-12 · IAQ certified

Dispatch Board · Sep 28-Oct 3, 2026Live bookings entering over a two-minute window

10:22:00

Doug Pettiford requested Friday 4-6 in Wake Forest.

7 active leads

Three offers ready for caller approval.